Privacy policy
Last updated: April 25, 2026
TimberAtlas operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). TimberAtlas is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.
These technologies allow us to understand how visitors interact with our website and help us improve our services and marketing efforts.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information depending on how you interact with the Services:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, add to cart, purchase, return, exchange, or cancel.
Communications with us including information you provide when contacting our support team.
Device information including information about your device, browser, IP address, and network connection.
Usage information including how you interact with and navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you when you create an account, place an order, contact support, or interact with our website.
Automatically through the Services using cookies and similar technologies.
From our service providers who help operate the website and process transactions.
From partners or third-party services used for marketing or analytics.
How We Use Your Personal Information
Depending on how you interact with our Services, we may use personal information for the following purposes:
Provide, tailor, and improve our Services including processing orders, shipping products, processing payments, managing accounts, and providing customer support.
Marketing and advertising purposes including sending promotional communications and displaying relevant advertisements based on your interaction with our website.
Security and fraud prevention including protecting our website, customers, and business from fraudulent or unauthorized activity.
Communication including responding to inquiries, sending order updates, and providing important service notifications.
Legal compliance including complying with applicable laws and responding to lawful requests from authorities.
Analytics and Advertising
We may use analytics and advertising services provided by third parties including Google Analytics and advertising platforms provided by Google and other marketing partners.
These services help us understand how visitors interact with our website and allow us to deliver relevant advertisements and marketing campaigns.
These third parties may use cookies, tracking pixels, and similar technologies to collect information about your interaction with our website and other websites.
How We Disclose Personal Information
In certain circumstances we may disclose personal information to third parties including:
Shopify, vendors, and service providers who help operate the website, process payments, provide analytics, fulfill orders, and provide customer support.
Marketing and advertising partners who help deliver personalized advertising campaigns.
Shipping providers and payment processors necessary to fulfill orders.
Authorities or legal entities if required to comply with applicable law.
Business partners involved in corporate transactions such as mergers or acquisitions.
Relationship with Shopify
Our store is hosted on Shopify. Shopify collects and processes personal information in order to provide and improve the Services.
Information submitted to the Services may be transmitted to and processed by Shopify and its service providers located in different jurisdictions.
You can learn more about how Shopify processes personal information at:
Third Party Websites and Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.
Children's Data
Our Services are not intended for children under the age of 16 and we do not knowingly collect personal information from children.
If a parent or guardian believes that a child has provided us with personal information, they may contact us to request deletion of that information.
Security and Retention of Information
We implement reasonable security measures to protect your personal information.
However, no transmission of information over the internet is completely secure. We encourage users to avoid sending sensitive information through unsecured channels.
Personal information is retained only as long as necessary to fulfill business, legal, and operational requirements.
Your Rights and Choices
Depending on your location, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Request a copy of your personal data.
Opt out of targeted advertising or marketing communications.
You may exercise these rights by contacting us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The updated version will be posted on this page with a revised "Last updated" date.
Contact
If you have questions about this Privacy Policy or your personal data, please contact us:
Email: support@timberatlas.co
Richard Steele
465 Palm Ave
Morgan Hill, CA 95037
United States